Effective Date: 26th September 2025

Transearth General Trading LLC (“Transearth,” “we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, email, phone, or other communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and any information you provide when contacting us.
  • Business Information: Details related to inquiries, partnerships, or transactions with us.
  • Technical Information: IP address, browser type, and general website usage data (if applicable).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Process business transactions and maintain records
  • Communicate updates about our services or products
  • Improve our distribution, logistics, and customer experience
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share information only with:

  • Service providers assisting with logistics, IT, or communications
  • Regulatory authorities when legally required
  • Business partners where necessary to fulfill your requests

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes. Once no longer needed, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your information
  • Request deletion of your data
  • Withdraw consent to communications
  • Restrict or object to certain data processing

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website or communications may contain links to external websites. We are not responsible for the privacy practices of those third parties.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Transearth LLC
Office No. 289, Fahidi Heights, Bur Dubai, UAE
Mobile: +971 56 357 9155
Email: nishiths@transearthllc.com | transearthllc@gmail.com